CASE STUDIES
Challenge
Win DX's partners are intermediaries connecting Japan's largest laboratory equipment suppliers with 20,000+ customers. Their request focuses on improving the system, allowing:
- Supplier:
+ Save costs
+ Improve service quality
+ Forecast potential trends and manage risk
- Client:
+ Access to accurate, updated information
+ Save time
Solution
Win DX builds a system for suppliers to interact in the supply chain such as publicizing products, listing prices, processing orders,...
In addition, we also design features to manage agents, offices and affiliated users, ensuring consistency and centralization in operations.
Impact
- Successfully integrating with existing platforms
- Optimizing internal resources for business
Challenge
Win DX partners enable millions of customers to search through available product and outsourcing project catalogs before making a decision.
However, because the quantity is quite significant and divided into not really reasonable categories, users have difficulty in manipulating and cannot update current shopping trends.
Solution
We supports building a linking system between different categories of goods and services and displays suggestions related to customers' search history.
In addition to technical expertise, we continuously supplement our knowledge of the e-commerce industry to capture key industry know-how to develop new features and maintain a relatively large system in terms of data.
Impact
- Synchronizing quickly and accurately with existing systems
- Consumption increasing significantly compared to the previous quarter
- Enhancing customer experience, stimulating market demand
Challenge
Win DX's partners have not applied the OKR (Objectives and Key Results) framework to corporate governance, leading to dispersion of efforts among members and departments, hindering the achievement of overall company goals.
In addition, employees do not really understand their roles and responsibilities as well as adapt quickly to changes in the market in general.
Solution
ORK is a system that provides concerns and prioritization, focusing the efforts of the operating apparatus, thereby serving a common purpose.
ORK:
- Providing measured data according to individual, group and department KPIs
- Updating and evaluating goals helps superiors take next actions
Impact
- Transparency in information between levels
- Increasing employee satisfaction with work
- Increasing labor productivity, especially for teamwork
- Increasing business performance, closely linked to leadership strategy
- Allowing businesses to quickly adapt to many market fluctuations